Effective date: December 15, 2025
These Terms and Conditions (“Terms”) govern your use of www.soleiahealing.com (the “Site”), which is owned and operated by Soleia Healing Co. (“Soleia,” “we,” “us,” or “our”).
Soleia Healing Co. operates as a digital publisher offering educational and reflective materials, including guides, journals, and tools designed to support thoughtful self-inquiry.
By accessing or using this Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
Soleia offers educational and reflective resources intended to support self-reflection, journaling, and personal insight.
Our products and materials:
are not therapy
do not provide medical, psychological, or psychiatric diagnosis or treatment
are not crisis or emergency support
are not a substitute for professional care
Some materials include prompts designed for use with third-party AI tools. These prompts are provided for educational and reflective purposes only. Soleia does not operate, control, or monitor any AI systems, and we do not receive or store your AI interactions.
You are responsible for how you engage with the materials and for seeking appropriate human support when needed.
All content on this Site — including text, images, logos, guides, worksheets, prompts, and downloadable files — is the intellectual property of Soleia Healing Co. unless otherwise stated.
You may use purchased or downloaded materials for personal, non-commercial use only.
You may not, without written permission:
reproduce, distribute, resell, or share our content
modify or create derivative works for commercial purposes
present our materials as your own or as professional services
By using this Site and our products, you agree to engage with them responsibly and in good faith.
You agree not to:
use our content as a substitute for medical, psychological, therapeutic, or crisis care
represent Soleia or its materials as providing therapy, diagnosis, or treatment
misuse reflective or AI-related guidance in a way that replaces real-world support
share, resell, reproduce, or distribute digital products without permission
engage in fraudulent, unlawful, or harmful activity through the Site
If we believe the Site or our materials are being used in violation of these Terms, we reserve the right to restrict or terminate access where appropriate.
These Terms govern the sale of digital products available on the Site.
Soleia offers digital goods such as:
downloadable guides
journals and reflective tools
educational resources
All products are delivered digitally.
We strive to describe products accurately and clearly. However, all materials are provided as educational resources, not guaranteed outcomes.
Because our products are digital and delivered immediately:
all sales are generally final
refunds are not offered once access has been provided, except where required by law or in cases of technical error
If you experience an issue accessing your purchase, please contact us and we will make reasonable efforts to assist.
If a subscription product is offered, renewal terms and payment details will be clearly disclosed at the time of purchase.
Subscriptions do not renew automatically unless explicitly stated and authorized by you.
Payments may be processed through third-party platforms such as Stripe, PayPal, Gumroad, Etsy, or similar providers.
By providing payment information, you authorize the applicable payment processor to charge the amount due.
We do not store full payment details on our servers.
If a payment appears fraudulent or violates applicable law, we reserve the right to cancel the transaction.
To the fullest extent permitted by law:
Soleia Healing Co. is not liable for any direct or indirect loss, injury, or damage arising from your use of the Site or our materials, including reliance on educational or reflective content.
This includes, but is not limited to:
personal interpretations or decisions made using our materials
use of third-party AI tools
emotional or psychological responses to reflective work
Nothing in these Terms limits liability where doing so would be unlawful.
By using this Site, you agree to indemnify and hold harmless Soleia Healing Co. from claims, losses, or expenses arising from:
misuse of the Site or products
violation of these Terms
infringement of intellectual property rights
This applies only to the extent permitted by law.
If consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms will be interpreted in accordance with those laws.
Your statutory rights are not waived.
These Terms are governed by the laws of the Province of British Columbia, Canada, without regard to conflict of law principles.
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force.
We may update these Terms from time to time to reflect changes in our practices or legal requirements.
The effective date will be updated accordingly. Material changes may be communicated by email or posted on the Site.
If you have questions or concerns about these Terms, please contact us at:
hello@soleiahealing.com
Soleia Healing Co.
Vancouver, Canada